Shipping Policy
At 【请替换:店铺名称】, we strive to ensure a smooth and reliable delivery experience for all our customers.
Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed. Please note that processing may take longer during holidays, special promotions, or peak seasons.
Shipping Time
Once processed, shipments generally take 7-12 business days to arrive. Shipping fees are calculated and displayed at checkout based on your chosen shipping method and destination.
Tracking Information
After your order has been shipped, tracking information may be provided. Please allow some time for carriers to update tracking statuses.
Return Policy
You have 14 days from the date of delivery to request a return. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. Please contact us promptly at 【请替换:客服邮箱】 for return instructions.
Refund Processing
Refunds will be processed within 5-10 business days after we receive and inspect the returned items.
Order Cancellation
Orders may be canceled within 12 hours of placement. After this window, we may have already begun processing your order.
Shipping Delays
Delivery times may vary due to factors outside our control, including carrier schedules, weather, customs processing, and local delivery conditions. We are not responsible for delays caused by such circumstances.