Return & Refund Policy

At 【请替换：店铺名称】, we are dedicated to your satisfaction. If your purchase does not meet your expectations, you may request a return under the terms outlined below.

Return Request Period

Return requests must be made within 14 days from the date your order is delivered.

Return Conditions

To qualify for a return, items must meet all of the following criteria:

Remain unused and in their original condition.
Include the original packaging and all accompanying accessories.
Have no damage resulting from improper handling.
Be returned in a state suitable for inspection.

Returns that do not meet these conditions may be declined.

Items Not Eligible for Return

The following products are generally not eligible for return:

Customized or personalized items.
Digital products and downloadable content.
Gift cards.
Clearance or final sale items.
Products that have been used, altered, or damaged after delivery.

Refund Processing

Upon receiving the returned items, we will inspect them. If approved, a refund will be issued to your original payment method. Please allow 5 to 10 business days for the refund to be processed, depending on your payment provider and financial institution.

Order Issues

If you receive a damaged, defective, missing, or incorrect item, please retain the product and all packaging materials until the matter has been resolved.